Is this what your technicians have to dig through to find the price for a part?
3/4″ Pressure Relief Valve, 1-1/4″ x 12″ Metal Extension Tube, Brand specific shower valves… Most service industries, like plumbing and HVAC, need to keep up with a lot of parts for customer billing or estimates.
Does your home repair sales team know that you recently had a price increase on your most popular home windows?
How much does it cost your business for your technicians to have to keep up with all of those catalogs? Or when they call the office to have a parts specialist look them up? Or worse yet…when they just guess?
Using Field Service Software takes the guess work… and the errors… out of your pricing.
Online parts lists, controlled by the parts manager or similar role at the office, can be updated in real time to each technician’s android device. No pricing errors, no worries about correct calculations on the invoices.
Can you trust a guy whose truck looks like this to keep up with your price catalogs?
Don’t keep your customers waiting
When a customer contacts you to provide them with an estimate on a job, you can be pretty certain that you are not the only company they have contacted. Today’s consumer is a savvy shopper, and will most likely be comparing prices.
Providing your estimate to them quickly and accurately is crucial to winning the job.
Don’t require your technicians to drive back to the office to sit at a desk to put together an estimate. Put the tools and information they need right into the hands on the job site. Allow them to send that estimate to the customer immediately, before they leave. This provides your customer with the reassurance of your technician being a knowledgeable expert.
ServiceWarrior Field Service Software can assist you with becoming the company your clients will enjoy doing business with.
- Faster Estimates
- Emailed Estimates, Invoices, and Receipts
- Accurate Pricing
- On-Time Dispatching
- Professional Technicians
- On-Site Payment Collection